A No Non-Sense Guide in Hiring a Maid for Hire in Manila

A No Non-Sense Guide in Hiring a Maid for Hire in Manila

When hiring a maid from any maid agency in Manila or any agency for that matter, what is your most important consideration? Is it the monthly salary of the maid or the background check? Perhaps, the fast deployment because you are in a hurry to finding a maid to take care of the household chores? Regardless of your goals in hiring a household helper, there is always one aspect that a would-be employer tends to overlook. And, that's the legal ramifications of hiring a staffer.

Here's what you must be doing.

1) Learn the Kasambahay Law

Republic Act No. 10361 is also known as the Domestic Workers Act or the Batas Kasambahay. The Act outlines the processes from hiring down to issuing a certificate of employment (COE) to the maids. It acts as a guide for inexperienced or less-informed employers about what they can and cannot do when hiring a house helper. The provisions are very basic so you'd easily understand what can get you penalized as an employer. It would be better to keep a copy of the Act as a reference.

2) Learn the inclusions of a contract

An employment contract is required. But, it should be in a language that both parties (you and the maid) can understand. Good thing, the Act includes forms that you can use such as the contract (Kontrata sa Paglilingkod sa Tahanan), the pay slip and the COE. The contract includes information about the agreeing parties and rules and conditions. It should be signed by the employer, maid, and witnesses.

3) Learn your obligations as an employer

Not all employers are aware of this, but they have reportorial duties under the Batas Kasambahay. The barangay where the residence of the employer is located maintains a Registry of Domestic Workers. Once you hire a maid, you should go to  your barangay hall and register your staffers. This is to ensure that your maids are subject to good working conditions and for identification purposes. In this way also, the interest of the maids will be protected.

4) Know whether you are hiring an eligible person

Hiring underage maids is rampant in the Philippines especially in the outskirts. This is actually punishable by law (as child abuse) even more after the RA 10361 was enacted and implemented. Thus, when you are planning to hire a maid, educate yourself about who you should hire as stipulated in the Act. For instance, you should never hire a helper who is 15 years and below. You may only hire maids who are between 15 and 17 years old and 18 years old and older.

5) Know your rights as an employer

Basically, the Act outlines your duties, but you also have rights. This is true whether you are hiring directly or through a maid agency in Manila. For the latter, the agency is responsible for providing you a pre-employment orientation briefing. In here, you will learn about your rights and responsibilities so you may also protect your interest as the employer. As such, the agency should be the one to guide you throughout the entire process. With this, it is critical to choose the right agency to obtain your maid from.
Importantly, hiring a maid also have legal implications. It would be better to consider this aspect even before you start scouting for the agency or maid. Whether you are a first-time employer or not, the law can protect you, your chosen agency, and the maid(s) you've hired. Remember, it's always better to be safe than sorry. After all, the laws in the Philippines governing hiring a maid are pretty basic and straightforward.
Good luck!

Hiring a Filipina Maid – Is It For You?

Hiring a Filipina Maid – Is It For You?

The Filipinos are hardworking people. That's why local and foreign employers often prefer a Filipina maid over maids from other countries. Not only that, the maids are also generally respectful and they present themselves well especially in the public. Nonetheless, some households are still skeptical whether hiring a maid is all worth it or not. This is more so in this time and age when every peso you spend is as important as earning it.

The need to hire a Filipina maid

… Because maids can do better than us

Definitely, the majority of us is capable of doing basic home cleaning. We can tackle just any minor or major cleanup task. However, maids are professionals. This means they can normally produce the results that you may not necessarily achieve doing home cleaning on your own, for instance. People resort to hiring helpers around the house not because it is the convenient route. They do so because there is value in commissioning the help of other people may she be a Filipina or not.

… Because maids offer us a different perspective

Since our homes are our sanctuary, there are instances when we fail to notice those little things that should be noticed in the first place. When someone visits our house, the very first thing they'll see are the cobwebs in the corner or the dingy curtains. That's when you realized that you haven't really cleaned the house in about two months ago. A downright embarrassing encounter! Maids are there to give us an extra hand as well as a fresh pair of eyes to see which needs cleaning now and how.

… Because maids can do what we can't

Definitely, those households that earn higher incomes would have no qualms in hiring a maid. The fact is, nowadays, maid agencies are deploying maids to middle-income earners. These are the people who work several hours a week and who may benefit from having an in-house or live-out maid. And, yes, these are the people who would want to keep their houses as squeaky clean and organized as possible but do not have the spare energy and time to devote to dusting.

… Because maids are our best ally to protect our investments

It's not just all about dusting, but also extending the lifespan of everything that can be found inside our houses. This could be the biggest benefit of hiring maids. Thus, all the dusting, sweeping, mopping, and vacuuming go a long way. Eventually, it also means saving money in the future. The need to refinish the floor, reupholster furniture, replace carpet, and repaint walls can be minimized, and so does the money needed to pay for these services.

… Because maids allow us to enjoy simple life pleasures

Some skeptics would say having a maid is just a luxury more than a necessity. If this is the case then, this luxury has a practical side into it. For the working people, free time is becoming more of a commodity. Free time, as our grandparents and parents know it, becomes scarcer by the day. While you may have to pay for the maid's hours of work, this reasonable fee would result in more free time for you. Thus, these employers are more than willing to play ball.

In sum, if you don't have the energy and time but you have to money to spare for someone who can help you do some cleaning, you might as well hire a Filipina maid. Maids are so valuable they shouldn't be perceived as a luxury, but as a necessity that allows you – the employer – to do the things you like during your free time. So, yes, hiring a maid is all worth it!

An Alternative Way to Hire a Maid in the Philippines

An Alternative Way to Hire a Maid in the Philippines

Whether you are hiring your house helper from the maid agency or not, there are several ways to determine if the person in front of you is the right one or not. If you cannot decide if you should hire the person or not, you may resort to face reading (although you should not base the decision to hire on this solely). 

How to Teach Your Maid How to Save

How to Teach Your Maid How to Save

While the Batas Kasambahay provisions that an employer cannot meddle with how the maid spends his or her earnings, it won't hurt if you – the employer – would teach the helpers to save. If possible, you impart such important lesson to her as soon as you pick her up from the maid agency. Saving is essential because it or the lack of it impacts the future. In fact, it is the difference between living comfortably when you retire and living miserably and depending on others for sustenance. That's not how you want your staffers to end up, right? So, here's how.

Teaching Your Filipina Maid Good Manners and Right Conduct

Teaching Your Filipina Maid Good Manners and Right Conduct

Deeply rooted in our culture, the Filipinos value core values so much to the extent of frowning upon socially unacceptable behaviors. Perhaps, you've witnessed a person disgracing himself or herself in the public – spitting on the street, letting a loud burp, nose picking, etc. What would it make you feel if you witnessed similar behaviors on your own household? Unfortunately, our maids and the rest of the household help are the most common culprit.

Wanted Yaya: Stay-In or Live Out?

Wanted Yaya: Stay-In or Live Out?

Now that you've decided that you need a yaya for your kiddo, the next best thing is to decide whether to hire a full-time or part-time yaya. Definitely, you have your reasons you might want a stay-in or stay-out staff. Indeed, the decision is dependent on several factors. Reaching a decision is a struggle, but below are some of the factors you must consider.

How to Properly Compensate a Maid

How to Properly Compensate a Maid

One of the most pressing issues employers face when hiring a maid in the Philippines, and perhaps elsewhere in the world, is deciding for the appropriate compensation. Here are some practical tips on determining the reasonable rates for each of your helpers.

How to Make Your Housemaids Happy

How to Make Your Housemaids Happy

Whether you got your helpers from a housemaid agency or not, the fact is there are expectations on your part as their employer. It's a relationship after all, and it is in the quality of this relationship that other factors will flourish such as the helpers' efficiency and effectiveness. For the employers, however, the struggle is real. Don't fret. Here are some ways to create the right environment for your househelp.

Why Choose an Agency with Online Reviews (Good or Bad)?

Why Choose an Agency with Online Reviews (Good or Bad)?

When shortlisting a potential hire, may it be an individual or agency, we seek for recommendations. Definitely, we want to know which amongst the candidates had best fit with our requirements and preferences or whether the person or agency we have in mind is the right one. We ask because other people’s responses are our vouch of service quality. They’ve had a first-hand experience of the service provider, so they’d know whether the maid agency that you will hire in the future, for instance, can really provide you with the high standard of service that you are looking for in the first place.

What if you know no one who knows about choosing the right maid agency for you? What if the person you talked to and asked for recommendations had the worst experience when it comes to hiring agencies? What if you already have the names of agency with you, but none of your relatives and friends had no experience whatsoever with these agencies? What will you do? One word: GOOGLE! And what will you google? REVIEWS!

Why reviews?

Based on the Local Consumer Review Survey conducted in May to June 2014, online reviews are increasingly becoming important in the purchasing decision of the consumers. Amongst the more than 2,000 consumers surveyed, about 88% are reading reviews to determine the overall quality of the business.

What does this mean for you?

Simple. It means that you may save a lot of time in determining whether the maid agency that you intend to hire can provide you with quality services. Reading online reviews can instantly provide you with something to measure your expectations against with. If the agency has more negative reviews than positive ones, you may cross the name of the agency on your list and proceed with the other names in the list. If the majority of the reviews are positive then, you may ascertain that you should get your maid from this agency.

Based on the same survey, the consumers are reading from 6 up to 10 reviews before they feel that a particular business can actually be trusted. As such, trust is not initially developed, but it was built along with reading reviews. The higher the number of positive reviews read, the more trustworthy the business becomes.

What does this mean for you?

Trust and credibility are big words. You don’t give your trust right away. Put simply, the maid agency must earn your trust. A review or two cannot necessarily gauge the credibility of an agency, but reading as many reviews as possible will. You’d think twice in hiring a maid agency that has only three reviews especially if two of these reviews are negative. Also, credibility is not a one-time aspect wherein it is also built over time. Going back, if the maid agency only has three reviews dated 2013 and nothing else follows, this is might be a signal of declining service quality. Thus, you might want to stay away from those agencies that lack reviews.

Finally, the survey claims that 88% of the consumers trust the reviews the way they would trust personal recommendations. This is more so if there are several customer reviews online and if they believe that these reviews are authentic.

What does this mean for you?

Indeed, online reviews are the digital word-of-mouth. Although we have to look at the quality and quantity of the reviews, once we determine that the reviews are authentic, it would feel like the maid agency is recommended by one of your friends. One reason behind this is because you know that the one who wrote and published the review is a human being who has the same maid problems as you currently have. The only difference is their maid problems have already been solved and yours, not yet.

Bottom-line

This all boils down to one thing – you have to choose a maid agency with positive or good reviews. This doesn’t mean to be too uptight about the process wherein you discard all the agencies with negative or bad reviews. Okay, there is no way turn a bad review around; a bad review is a bad review. Period. However, know that, a maid agency, like everyone else, cannot please everybody. And experiences are not universal. Just because one client is not happy with the service of a maid agency, it doesn’t mean that you, as a would-be client, will not be happy with the same service. That’s not how things work, and there are many factors at play.

Whatever those factors are, your goal should be finding a maid agency with lots of positive reviews and you are on your way to a really pleasing maid hiring experience. Authentic reviews will not let you down.

Good luck!