Household staffing. Done right.
A human company.
Setting the standard since 2009.
Find your household professional
Stay-In · Stay-Out
Call +63 918 807 8427
Message +63 998 888 1818
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Household staffing. Done right.
A human company.
Setting the standard since 2009.
Find your household professional
Stay-In · Stay-Out
Call +63 918 807 8427
Message +63 998 888 1818
“The standard is not perfection.
The standard is accountability. Documented. Visible. Lived.”
Worth Knowing
Since 2009, MaidProvider.ph has been here for you.
Seventeen years doing one thing. That’s why we’re so good at what we do.
Credentials
Trust has a history.
Backed by licensing, registration and professional membership.
Government
Licensed + Registered
M-24-04-034 · CS201312638
Data Privacy
Registered
National Privacy Commission
PIC-009-448-2026Membership
Placement Agency Member
International Nanny Association
Member No. 3985Our Standard
Human
Standard™
Fair wages. Mutual respect. Clear expectations.
Media
Appeared in. Seen on.
Independent editorial coverage and documented broadcasts.
Institutional references
In the Philippines and abroad.
MaidProvider.ph appears in government and academic sources.
Government-commissioned research · Japan
Ministry of Economy, Trade and Industry
A Teikoku Databank study commissioned by METI lists MaidProvider.ph among major Philippine household-service companies.
View the official report →Academic journal reference · Philippines
Ateneo de Manila University
A Kritika Kultura article cites MaidProvider.ph in a broader discussion of domestic labor, class and commodification.
View the journal article →Academic legal research · Thailand
Sukhothai Thammathirat Open University
A Master of Laws study cites MaidProvider.ph in its analysis of Philippine child domestic-worker law.
View the university study →Academic bibliography reference · Indonesia
Universitas Pelita Harapan
A work held in the university’s institutional repository lists MaidProvider.ph in its bibliography. Record 33840.
View repository entry →References and citations do not imply endorsement.
Our Client Community
Families across professions, life stages and circumstances.
One standard for every household.
Next
Find the right support for your household.
Explore our household staffing services, interview before you pay, and choose the placement protection that fits your household.
A human company. Built on standards you can verify.
Before anyone enters your home, the work is already done.
A human company. Built on standards you can verify.
Before anyone enters your home, the work is already done.
What Makes Us Different
Clinical assessment.
Protection.
Accountability.
MMPI-based psychological assessment, pre-placement medical screening, and national verification. One documented standard before a household professional joins your home, with support after placement.
See our full screening processPsychological assessment, independently conducted
Candidates have been assessed at Manila Doctors Hospital since 2015, with MMPI-based assessment conducted by licensed clinical psychologists. It adds an independent clinical record before endorsement.
Why psychology mattersIdentity, audited nationwide
Identity and records are checked through PNP-NPCS across all 18 regions and NBI biometric verification before candidate introduction.
See screening standardsMedical screening, independently documented
Pre-placement medical screening through Hi-Precision Diagnostics, documented before placement with confidentiality, role relevance, and respect for worker rights.
Medical screening detailFair pay, by design
Compensation should reflect the role, experience, responsibilities, and working arrangement. MaidProvider.ph publishes a current salary recommendation as a reference point, not a fixed amount for every placement.
See the current Salary RecommendationSix-Month Protection Standard
Free replacement during Days 1–30. From Days 31–180, replacement is available with a ₱5,000 rescreening cost. Up to three replacements within the contractual protection window.
See the Protection StandardA track record you can read
We publish the record—the strong periods and the difficult ones—so families can verify what we say. Trust should not only be requested. It should be available to read.
View our transparency reportThe clinical difference
What psychological screening adds.
References and interviews describe experience. A psychological assessment adds standardized clinical information about personality and psychological functioning that can support placement judgment.
Candidates have been assessed at Manila Doctors Hospital since 2015 through MMPI-based assessment conducted by licensed clinical psychologists. It does not predict every outcome or replace human judgment. It adds another documented screening layer alongside identity, background, and medical screening before placement.
Ready to begin?
Tell us about your household. We listen first, then help you meet a household professional screened to the same documented standard.
Human+ Care 24/7 (chat) · Talk to a human daily, 8 AM–8 PM.
— The Human+ Standard at MaidProvider.ph
DOLE Licensed Private Employment Agency · Setting the Standard Since 2009
Six standards. Zero shortcuts
How we screen, verify, train, document, and protect every placement.
Six standards. Zero shortcuts
How we screen, verify, train, document, and protect every placement.
How We Work
Six standards.
Zero shortcuts.
From MMPI-based psychological assessment to national background verification, every standard is designed to support family safety and household-professional dignity.
Every household professional endorsed by MaidProvider.ph proceeds through the same documented framework before placement, with role-specific requirements applied where appropriate.
Standard 01
Double-Lock · Lock 2MMPI-based psychological assessment
Candidates have been assessed at Manila Doctors Hospital since 2015. MMPI-based assessment is conducted by licensed clinical psychologists and adds an independent clinical record before endorsement.
Why psychology mattersStandard 02
Double-Lock · Lock 1National Dual-Audit
PNP-NPCS checks across 18 regions plus NBI biometric verification. Together with MMPI-based psychological assessment, this forms the Security Double-Lock.
See verification protocolStandard 03
Pre-placement medical screening
Pre-placement medical screening through Hi-Precision Diagnostics, documented before placement with confidentiality, role relevance, and respect for worker rights.
Medical screening detailStandard 04
Practical training
Practical skills, first aid, professional etiquette, and emergency readiness—supported by a 68-page household training manual shared with confirmed clients.
See the training standardStandard 05
Plain-language Service Agreement
The role determines the applicable legal framework. Each agreement is structured for the position and explained in language a family can use.
See how hiring worksStandard 06
Human+ compensation guidance
Compensation should reflect the role, experience, responsibilities, and working arrangement. The current recommendation is a reference point, not a fixed amount for every placement.
See the current salary recommendationWhy the second lock matters
Background checks document records and identity. MMPI-based psychological assessment adds standardized clinical information that can support placement judgment.
Want to see the work?
— The Human+ Standard at MaidProvider.ph
DOLE Licensed Private Employment Agency · Setting the Standard Since 2009
The record, in full.
Positive reviews, criticism, low scores and what changed.
The record, in full.
Positive reviews, criticism, low scores and what changed.
The Record Behind the Agency
MaidProvider.ph Reviews
Household staffing is a market built on promises. The useful question is what remains when one fails.
That is why we publish the record rather than a highlight reel. Google displays 4.6★ from 1,051 reviews; the same six-channel record includes Yelp at 2.2★. The point is not a perfect score. It is to show families what sits behind the fee: a licensed agency, named screening, written terms and a team that remains responsible when the first match does not hold. Snapshot 29 August 2026.
What the Numbers Say
The Numbers Include the Bad News
The 84% index counts all six public channels equally, including the lowest-rated. The 4.03★ cross-check uses only star-equivalent ratings. Two calculations, published side by side, so the record is harder to cherry-pick.
Equal-Weight Cross-Platform Score
84%
The broadest view: six public channels, each carrying the same weight—including the lowest-rated.
Star-Only Cross-Check
4.03★
The apples-to-apples check: four channels with star-equivalent ratings, kept separate from recommendation percentages.
Neither number is a promise. Together, they make the record harder to curate.
Google
92
Trustpilot
86
Yelp
44
Complaints
Board
Board
83
Facebook
98
May Trabaho
100
Six inputs · ÷ 6 = 84% · Snapshot 29 August 2026 · See the full calculation
2,954 public ratings and recommendations: 1,112 star reviews and 1,842 Facebook recommendations across two Pages · 1,051 Google reviews since 2015. Facebook and May Trabaho are recommendation percentages. May Trabaho is a MaidProvider.ph-operated Page.
See Our Calculation
Star-Only Cross-Check
Uses the four channels with a star-equivalent rating, converted to a common five-star scale and shown separately so recommendation-based channels are never presented as star reviews. Result: 4.03★.
Equal-Weight Cross-Platform Score
Converts each channel's displayed result to a percentage and gives each exactly one-sixth of the weight—including the lowest-rated channels rather than only favorable ones. Result: 84%.
Published inputs — as checked August 29, 2026
Google 4.6★ = 92% · Trustpilot 4.3★ = 86% · Yelp 2.2★ = 44% · ComplaintsBoard trustworthiness composite = 83% · Facebook 98% recommend = 98% · May Trabaho 100% recommend = 100%
Equal-weight cross-platform score = (92 + 86 + 44 + 83 + 98 + 100) ÷ 6 = 83.83%, rounded to 84%
Important: The 84% figure is calculated and published by MaidProvider.ph for transparency. It is not a score issued or endorsed by Google, Trustpilot, Yelp, ComplaintsBoard, Meta, or any industry body.
Star-only cross-check = (4.6 + 4.3 + 2.2 + 5.0) ÷ 4 = 4.025★, rounded to 4.03★ — Google, Trustpilot, Yelp, and the 5.0★ average of ComplaintsBoard's three posted reviews
For ComplaintsBoard, the calculation uses the platform's displayed 83% trustworthiness composite. Each of the six channels receives one-sixth of the total weight. Values reflect the figures displayed on the date checked; current figures are available through the platform links below.
Archived note · March 2026: Trustpilot identified reproduced review content and unofficial badges. Both were removed, and the matter was resolved on 1 April 2026. View Trustpilot →
Where the Value Shows Up
What an Agency Is For
A first match can work. It can also fail. The reason to use an agency is what exists around that uncertainty: screening before placement, written terms before payment and somebody responsible for what happens next. The reviews show whether that system holds under pressure.
August 2024
When Volume Outran Service
We accepted more requests than our systems could carry. Some messages went unanswered and some refunds took too long. That is part of the record, not a footnote to it.
August 2026
The System Improved. Friction Remains.
Recent reviews describe named coordinators who stayed with difficult cases and replacements that were completed. They also record waits of one to two months and skills that did not always match the brief. Better is not the same as flawless.
Positive
10 of 18
The Placement—or the Recovery—Worked
The match held, or the service around it gave the client a reason to praise the experience.
Mixed
5 of 18
The Service Worked, but Not Cleanly
The replacement came, but the wait was real. These are useful reviews because they show both the value of after-sales support and the cost of delay.
Critical
3 of 18
The Agency Fell Short
These three reviewers said the agency did not meet the standard. They remain in the sample for the same reason the positive reviews do: they are evidence.
Directional 2026 sample: 18 recent readable public reviews, mostly Trustpilot, from May–July 2026—not Google’s 1,051. Repeated themes: named staff (9) · replacement honored (6) · wait too long (4) · skills gap (4) · would use again (3).
The Reason to Use an Agency
The Real Test Is What Happens Next
Finding a candidate is the visible part of the service. The harder part begins when the first match is wrong, leaves early or simply does not last.
A first placement can fail at any agency. The value of the agency is clearest in what happens after it does.
When a placement fails, Client Care remains on the case, the next search is documented and the selected plan determines the protection period and replacement limit. Recent reviewers repeatedly name coordinators who stayed involved when the process became difficult. That does not make a replacement instant; it can take weeks. It does mean the household is not simply handed the problem back. The terms are provided in writing before payment. Read the current service options →
Why use MaidProvider.ph if the reviews are mixed?
Because the case for an agency is not zero risk. It is a documented process when risk becomes real: screening before placement, written terms before payment and a defined next step if the match fails. In the directional 2026 sample, mixed reviewers often said the replacement was honored, although delays remained a source of frustration.
What happens if the first placement does not last?
Client Care documents the next search under the protection period and replacement limit of the selected placement plan. The applicable terms are provided before payment.
Does MaidProvider.ph remove negative reviews?
MaidProvider.ph cannot directly edit or delete reviews on independent platforms. Each platform decides what remains under its own policies.
Is MaidProvider.ph licensed?
Yes. MaidProvider.ph currently operates under DOLE PEA License M-24-04-034. Call 1349 or (02) 8527-3000 to verify it independently.
Do Not Take Our Word for It
The Reviews Are Open to Inspection
A testimonial page asks for trust. These links allow checking. Open the platforms, sort the reviews and read the praise, complaints and management responses in their original context. Live scores can change.
4.6★
Public Google reviews. Open the profile and sort by Newest.
Open Google reviews →Trustpilot
4.3★
Public reviews, including invited reviews processed through Trustpilot. Trustpilot controls moderation and publication.
Open Trustpilot →MaidProvider.ph on Facebook
98%
MaidProvider.ph public Facebook Page. This is a recommendation percentage, not a star rating.
Open client page →May Trabaho by MaidProvider.ph — Facebook
100%
Company-operated worker Page. This is a recommendation percentage, not a star rating.
Open worker page →Yelp
2.2★
Our historical Yelp record remains one-sixth of the 84% equal-weight index.
Open Yelp →ComplaintsBoard
83%
The profile lists 11 complaints. Check the live profile for its current resolution status.
Verify rating and ranking on ComplaintsBoard →Due Diligence
The Claims That Matter Are Checkable
A review score is opinion. A licence, operating history, physical presence, screening standard and long-standing contact trail are facts a household can verify. DOLE M-24-04-034 · SEC CS201312638 · Pasay since 2009 · Wayback 2010/2013 · 0998-888-1818 · Security Double-Lock™
License
M-24-04-034
Call DOLE Directly
Verify the current DOLE PEA licence through 1349 or (02) 8527-3000. Corporate registration: SEC CS201312638.
Operating Record
Since 2009
Search the Wayback Machine
Check the founding domain archive from March 2010 and maidprovider.ph from August 2013.
Screening
2 Locks
Verify the Screening Standard
PNP-NPCS checks across 18 regions, NBI biometric verification and clinical psychological screening at Manila Doctors Hospital. Read the standard →
Presence & Continuity
Pasay
Verify We Are Still Here
Pasay-based since 2009, with the Donada location in use since 2012. The office can be checked in person; 0998-888-1818 has been in use for more than a decade.
Know What You Are Paying For.
A first match can fail. The question is what happens next. Read the record, compare the terms and then speak with us. Role, area, stay-in or stay-out—that is enough to begin.
How to hire.
Three simple steps. That's it.
1
Inquire
One conversation. Tell us what matters—schedule, skills, personality.
24/7 Human+ Care
*Voice calls during hub hours
2
Interview
Meet candidates. Not resumes—real people you can talk to.
Phone, video, or face-to-face
3
Start
Your household professional begins work. NCR delivery standard; provincial logistics available.
Service window applies
MaidProvider.ph
Training Manual
The same professional manual our household professionals receive in training. Built on standards held since 2009. Comprehensive. Practical. Yours to keep.
Request the manual →PDF • 68 pages • Shared with confirmed clients
Talk with us.
We'll present candidates as soon as they match your needs. You interview. You decide.
24/7 Human+ Care • Phone, Viber & WhatsApp
*Voice calls during hub hours
