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Maid Pro? Connect +639988881818· 24/7 Care· Human+ AI


The Philippine Maid Brand Est. 2009. Now Human+. Steady. Caring. Clear.

8 out of 10 families return. Trust that lasts.

IF BUSY Call 02 8405 0000

Viber · WhatsApp · iMessage · FaceTime

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Maid Pro? Connect +639988881818· 24/7 Care· Human+ AI


The Philippine Maid Brand Est. 2009. Now Human+. Steady. Caring. Clear.

8 out of 10 families return. Trust that lasts.

IF BUSY Call 02 8405 0000

Viber · WhatsApp · iMessage · FaceTime

 


WHAT'S HOT!

As featured in Good Housekeeping

An editorial spotlight on the Philippine Maid Brand’s evolving role in modern household care.

MaidProvider.ph App is Now Live

Browse, reserve, and hire maids in minutes. Fast, secure, always updated. With approval required.

OPEN APP

Community Voices

Join the r/HouseholdCommunityPH community — where Filipino household professionals and families share real stories and advice on fairness, respect, and better homes.

View posts on Reddit

Everyone’s welcome — Maid Pros, Nanny Pros, Caregiver Pros, Cook Pros, and Driver Pros.

 
 

Our easy 2-step hiring process

 
 

Step 1

Call 0998 888 1818

IF BUSY Call
02 8405 0000
Viber · WhatsApp · iMessage · FaceTime

Step 2

 

Interview maids over the phone or online, or face-to-face.

Then we'll deliver your maid to your home. And that's it.

Visa and Mastercard

Credit Cards Accepted

Pay Securely Now
 

FREE Training Manual

You'll get a copy of the most comprehensive yet most practical maid & yaya training manual out there – the MaidProvider.ph Training Manual. It is the same manual we use to train our maids.

Discover our Training Manual →


Verified 5-Star Resolution by ComplaintsBoard

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Trusted by over 80,000 homes nationwide.


Trusted by over 80,000 homes nationwide.



Psychological screening

The only one out there. Another first from MaidProvider.ph.

MaidProvider.ph is the only maid agency that implements psychological screening on its maids. Clinical psychological examination is expertly provided by doctors at the Manila Doctors Hospital.

Learn about our 3-step recruitment process →


 
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We deliver

Once you've selected your maid, we'll deliver her. No need to come to us. We come to you. We deliver anywhere in the Philippines.

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Diverse pool of maids

Need an ilongga? We probably have one for you. We have the most diverse pool of maids in the industry. Our maids come from every corner of the Philippines.

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No hidden charges

We quote you only one price. That's it. You won't be surprised with additional payments.

Learn about our pricing →

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Free replacements

If you're not happy with your maid, we'll provide a new one. You still get to choose from our same pool of diverse maids. Did we mention it's for free? No additional charges.

Learn about our guarantees →

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Get your maid as soon as... now

Call now and you'll get your maid within the day. Not tomorrow, but now.

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Refunds

If you want your money back, sure, you'll get your money back.

Learn about our guarantees →

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Why are we the Philippine Maid Brand.


We just can't settle with what you are used to.

Why are we the Philippine Maid Brand.


We just can't settle with what you are used to.

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Medical & Psychological Screening, NBI, Police clearances and beyond

More than the legal requirements

Not only do we require our maids to get all the documents. We make sure they can do the job, they won't do you wrong and they stay long.

Discover our 5 hiring standards →

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Risk-based background investigation

The responsive approach

We visit maids' addresses, call their past employers, google them... You canʼt imagine the pains we go through just to ensure your safety.

Discover our risk-based approach →

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Comprehensive training

Not your ordinary one

From dinner-serving to Heimlich Manoeuvre, we teach all the critical stuff. Not thru boring lectures, we get their hands dirty.

Discover our training program →

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Optimised employment contract

Your legal obligations compiled, household employment issues answered, legal burdens minimised; All that in a language you can understand.

Discover our employment contract →

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3-step recruitment process

Our maids must first (1) pass our 6 standards, then (2) clear a background investigation and (3) complete a training. So you'll be happy and safe.

Discover our recruitment process →

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VERIFIED ACROSS 6 INDEPENDENT PLATFORMS


We don’t just claim transparency.

We built accountability systems we can’t escape.

VERIFIED ACROSS 6 INDEPENDENT PLATFORMS


We don’t just claim transparency.

We built accountability systems we can’t escape.

Our Ratings: The Complete Picture | MaidProvider.ph

Our Ratings: The Complete Picture

We believe trust is earned through transparency. Here are our ratings across every major review platform—including the ones that reveal where we can do better.

Our Average: 4.1★

4.1★

Facebook 4.9 | Trustpilot 4.5 | Google 4.2 | ComplaintsBoard 5.0 | Yelp 2.2

Industry Average: 2.5–3.5★ | We're 40–60% Higher

MaidProvider.ph · Facebook

★★★★★
4.9 / 5.0
Meta Verified
Mixed reviews from professionals and families
What this means for you Local community trust. When both families and professionals rate us highly, it demonstrates balanced, ethical operations.

May Trabaho · Facebook

100% RECOMMENDED
Meta Verified
Voluntary reviews from household professionals
What this means for you Workers praise us without incentive—proof of ethical treatment that reduces household risk.

Trustpilot

★★★★★
4.5 / 5.0
"Excellent"
Independent global review standard
What this means for you International credibility. "Excellent" tier (top 20% globally). We can't edit or delete reviews.

Google

★★★★
4.2 / 5.0
Google Verified
500+ reviews spanning 10 years (2015–2025)
What this means for you Long-term track record, with both our best years and our learning years visible in the reviews. Read analysis →

ComplaintsBoard

★★★★★
5.0 / 5.0
Verified 5-Star
Third-party verified dispute resolution
What this means for you When things go wrong, we resolve them professionally. Verified by an independent third party that tracks how issues are handled and resolved.

Yelp (Recovering Platform)

★★
2.2 / 5.0
Reviews reflecting our 2015–2019 learning and growth period.
Why different? Reflects experiences from our early 2015–2019 chapter. Today, we respond to every review publicly and use each one to keep improving. View Yelp →

r/HouseholdCommunityPH

OPEN FORUM
No Moderation
Unfiltered discussions
What this means for you We provide open spaces where conversations stay intact—so you can judge us on the complete story.

4.9★ Facebook

Local trust. Families & professionals rate us near-perfect.

4.5★ Trustpilot

International standard. "Excellent" tier globally.

4.2★ Google

15+ years of service and 500+ reviews that show the full picture.

5★ ComplaintsBoard

We resolve issues. Third-party verified.

2.2★ Yelp

We don't edit the past. We share it with the context of how we've improved.

Reddit Forum

An open community where every perspective is heard.

Compare Us to Any Other Agency

Don't just trust our ratings. Ask these questions about ANY agency you're considering:

Question
MaidProvider.ph
Typical Agency
How many review platforms?
✓ 6 independent platforms
✗ 1–2 (usually just Facebook)
Can you verify on Trustpilot?
✓ 4.5★ "Excellent"
✗ No presence
What's your Google rating?
✓ 4.2★ (500+ reviews, 15+ years)
⚠ 2.5–3.5★ (if listed at all)
Are you Meta Verified on Facebook?
✓ Yes, on TWO pages
✗ Personal accounts, not verified
Do you respond to negative reviews?
✓ 100% response rate, all platforms
✗ Delete, ignore, or block
Do you publish transparency reports?
✓ Weekly, public, detailed
✗ Never
Do workers review you voluntarily?
✓ 200+ unprompted worker reviews
✕ Worker feedback not openly shared
How do you handle complaints?
✓ 5★ verified resolution tracking
✗ No tracking, no accountability
Do you show negative ratings openly?
✓ Yes (including our 2.2★ Yelp with context)
✗ Hide, deflect, or delete

The Question Isn't "Are They Perfect?"

The Question Is "Can You Verify Their Claims?"

Real Voices from Real Clients

We don't curate just the highlights; we share a balanced view of every experience.

★★★★★
Google Reviews — 5/5

"I've been a MaidProvider customer for 9 years, and they've consistently delivered. Professional, dependable, and trustworthy."

Long-term client (9 years) • 2024
★★★
Google Reviews — 3/5

"Our maid quit suddenly, and it left us hanging. It took longer than expected to find a replacement, but they kept checking in."

Client who experienced early departure • 2024
★★
Google Reviews — 2/5

"My refund took way longer than it should have. At least they didn't run from the problem. Not smooth, but not shady either."

Client who received refund after delays • 2023
★★★★★
Google Reviews — 5/5

"This agency is consistent. Same office for over a decade. That stability makes me trust them."

Client appreciating long-term operation • 2024
★★★★★
Facebook (May Trabaho) — 5/5

"Good and helpful all the staff maidprovider.ph. Thank you for your kindness"

Household Professional • 2025
VOLUNTARY WORKER REVIEW (no incentive provided)

When household professionals voluntarily praise an agency without payment or incentive, it proves systematic ethical treatment—which directly reduces your household risk.
★★★★
Google Reviews — 4/5

"Not perfect, but far better than elsewhere. They listened when I pointed out concerns and fixed them."

Client comparing to other agencies • 2024

These are just 6 of 500+ reviews on Google alone.

Read Complete Reviews Analysis

Don't Trust Reviews. Verify Everything.

We don't ask you to trust us. We give you the tools to verify every claim independently.

1

Call DOLE

Phone: (02) 8527-8000
Ask for: License M-24-04-034

Takes 5 minutes. They'll confirm everything.

2

Call Medical Partners

Hi-Precision
(02) 8651-7600

Manila Doctors
(02) 8558-0888

Takes 10 minutes total. Both will confirm.

3

Visit Our Office

Roof Deck 1710
Donada St., Pasay City
Mon–Sat, 8:30 AM–6:30 PM
View on Maps

Walk-ins welcome. Scams don't maintain physical offices for 16 years.

4

Check Every Platform

Visit each platform directly and read both positive AND negative reviews.

Takes 30 minutes. You'll see the complete truth.

5

Read Our Reports

We publish detailed operational reports weekly on Google Reviews, complaints, legitimacy, Yelp recovery, and pricing.

View All Reports

Why Our Reviews Matter More

1. Six Platforms, Not One

Most agencies only have Facebook (if that). We're verified on 6 independent platforms where we can't delete reviews. Scams can't survive this level of multi-platform scrutiny.

2. 100% Response Rate

We respond to every review—positive, negative, even unverifiable. Most agencies delete, ignore, or block criticism. We face accountability publicly on every platform.

3. Workers Speak Freely

200+ household professionals voluntarily review us without incentive. When workers praise an agency publicly, it proves ethical treatment—which protects your family through longer retention.

4. Nothing Hidden. Everything Learned.

Our 2.2★ Yelp period from 2015–2019 remains visible by design. It's part of our history and has helped shape how we work today. Whether a review is glowing, critical, verified or not, we treat it as a signal to listen, respond, and improve.

5. Transparency Over Perfection

We don't claim 5 stars everywhere. We show the real mix. Real businesses have challenges. The question is: Do they hide or address them?

6. Verifiable Everything

We give you phone numbers to call, office address to visit, license number to verify, and direct links to all review platforms. Don't trust us. Verify us.

Ready to Verify Everything?

Most agencies fear scrutiny. We invite it.

Transparency Isn't Marketing.

It's Accountability You Can Verify Yourself.

That's the MaidProvider.ph Difference.

 
 
 
 

 
 

The media loves us.


Most sought after Maid Brand in the Philippines

Whenever Philippine media outlets feature a maid agency, they come only to us. They don't want to settle with less than the Leader, perhaps?

 

Talkback with Tina Palma

ANC

Trabaho, Panalo!

Jasmin Romero, DZMM

Kay Susan Na

Susan Enriquez, DZBB

Good News Kasama
si Vicky Morales

GMA News TV

The 700 Club Asia

CBN Asia

Kape at Balita

Susan Enriquez, GMA News TV

Bandila

ABS-CBN

Kabuhayang Swak na Swak

Amy Perez, ABS-CBN

Day Off

GMA News TV

 
 
 
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These are aside from our countless features in newspapers and magazines.

 
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Pioneering


Who we are

Pioneering


Who we are

From Backyard to Front & Centre.

 

Pioneer

MaidProvider.ph found the maid agency industry slumbering when it joined the market in 2009. It was hard to find maids. Employers can't seem to find a maid agency. And when they find one, the service just doesn't address the concerns at home. Maids were stealing. Maids were incompetent.

MaidProvider.ph entered the market with one thing in mind – shake it up.

Go Digital. First.

MaidProvider.ph made it easy for employers to find maids. Before, employers have to sift through yellow pages, scan through paper classifieds or ask friends for referrals. The task was hard. The wait was long.

In 2009, MaidProvider.ph embarked on a journey to the unchartered frontier of the digital world. Before us, there was no maid agency presence in the internet.  MaidProvider.ph was the first. We were the first to establish the earliest maid agency website in the Philippines, the first to set up online social accounts, the first to reach out to clients.

Overnight, it suddenly became easy to get a maid. Philippine homes suddenly got access to maids, the most convenient way. Suddenly, a family could now get a maid in less than a day.

Risk-Based Verification. First.

Before MaidProvider.ph, the concept of background investigation was NBI clearance. That was it. It's as if a maid's background was only whether she has a criminal case filed in court.

A maid may steal, a maid may be incompetent. These risks can be gauged by a number factors like the maid's family background, place of origin, past employment, and even seemingly harmless signals like the contents of her luggage, the way she fills out the application form and answer interview questions. Gauge the risk is precisely what we do. From a maid's risk profile, we conduct targeted background investigations – all to minimise the risks. We are the first agency to visit maids' addresses, call their past employers and even google them.

Discover the first risk-based background investigation →

Comprehensive Training. Crunched. Practical. Free. First.

Before, the only choice for maid training was TESDA. The curriculum was dragged-out. Or, agencies held in-house trainings. But the programs were unstructured, unguided. When employers needed to hone their maids' competencies, they did it themselves or bought their maids a manual. The manual is in English.

MaidProvider.ph identified the essential competencies every maid must possess. We profiled the ideal every maid must become. These we materialised with our Training Manual. Extensive research was key. Our training program turned out to be the most comprehensive. We are the first maid agency to train maids how to do Heimlich manoeuvre, first aids and other esoteric skills essential to the specialised readiness expected of maids. Understandability was imperative. MaidProvider.ph crunched more than 74 essential skills into a 68-paged practical, direct-to-the-point manual – the first maid manual in Filipino language.

Best of all, we give our Training Manual out to clients for free.

Discover the first Filipino maid manual →

Reach Out to Employers. First.

The regime of laws governing maids is unique, a class of its own. For instance, maids' maximum working hours and their SSS, PhilHealth and Pag-IBIG deductions are unusual. MaidProvider.ph created order out of the bewildering provisions of the law. All the law's requirements are laid out on a simple, digestible guide. All imaginable scenarios are addressed – from the right to inspect maid's cellphone to the computation of absence deductions. For the first time, employers no longer have to worry whether their decision complies with the law. All they have to do is refer to the guide we give at deployment.

Discover the first Filipino maid employer guide →

 
 
 
 

Psychological Testing. First. Yet Again.

MaidProvider.ph yet again pushed the envelope on maid provision. MaidProvider.ph is proud to be the first maid agency to subject its maids to psychological testing. The test is expertly provided by doctors at the Manila Doctors Hospital.

Learn about the first psychological test on maids →

 
 

Leader. Others follow.

 
 

 

HIGHLY EDUCATED PROFESSIONALS

 
 
 
We continue pushing the limit of of what’s possible in maid service. We’ll do it until we ran out of ideas. And even then, we hire new professionals to bring in fresh ideas. Then hire again, and again, and again... until it’s the professionals who ran out. Let’s see which run out first :)

Our core team comprises highly educated professionals. They’re the ones keeping our position on top, and the mavericks responsible for breaching the limits of standards. The market can rest assured that our team will continue the tradition of shaking up the competition and adding ever-needed value to clients.